Contact support
Email support@kovalift.com for app questions, account help, billing issues, or privacy requests.
Support
How can we help?
Get help with Kova, restore purchases, manage subscriptions, request data deletion, or troubleshoot Apple Health, beta access, and store subscription issues.
support@kovalift.comRestore purchases
Use Restore Purchases in the app after reinstalling, switching devices, or confirming an active App Store or Google Play subscription.
Manage or cancel subscription
Subscriptions are managed through the store where you subscribed. Use App Store subscriptions on iOS or Google Play subscriptions on Android to manage or cancel.
Account deletion and data deletion
Request account deletion or data deletion by email. We may need to verify the request before completing it.
Apple Health sync
On iOS, Kova can write completed strength workouts and estimated active energy to Apple Health when you enable sync.
Troubleshooting
Check your internet connection, update Kova, restart the app, and make sure you are signed into the correct App Store or Google Play account.
App Store, TestFlight, and Google Play help
For TestFlight or beta access, confirm the invitation email and store account match. For purchases, use Apple or Google's purchase history and subscription settings.
Training data questions
If progression, weights, or workout history look wrong, include your app version and a short description when contacting support.